![]() ![]() New Motivations.Diagnosing and reporting an issueTaskActionStepsReference1Understand the problem scope.Check the error message the is displayed when attempting to login to using LDAP authentication.Example error messages from failed LDAP authentication attempt:trueimage_11-35-42.pngtrueimage_11-52-7.png2Understand the problem scope.Confirm that other Authentication types are working to make sure that the issue is not a widespread Application Server issue and is specific to LDAP authentication.If the SRP authentication also fails, it indicates that the issue is related to generic Application Authentication Server instead of only LDAP authentication.If other authentication types succeed (SRP, Domain, Auth) then the issue is specific to LDAP authentication.3Understand the problem scope.Has LDAP authentication previously been working successfully in this environment or is this the initial attempt at setting up LDAP authentication?4Understand the problem scope.Is the issue affecting all users or confined to specific users? For example, is any user in the environment able to use LDAP authentication successfully?5Understand the problem scope.If your environment contains multiple Application Servers, can users log in directly to any of these Application Servers or the log in issue occurs with specific Application Servers (CONFIG or ALL instance types)?6Identify recent changes.If LDAP authentication was previously working in this environment, are there any known changes since the last time it worked? For example,UpgradeAddition or migration of Application ServersModification of LDAP Servers (Upgrade, Patching, Migration, or Server replacement)Certificate changes7Capture configuration details.Note the number and type (Job, Config, All) of Application Servers in the environment.Note down the following blasadmin settings on each Application Server host:blasadmin -a show auth allblasadmin -a show ldap all8Identify and locate the Application Server log files.The following Application Server log files can be used to troubleshoot LDAP authentication issues. "New year is the glittering light to brighten the dream-lined pathway of future." -Munia Khan ![]() "I don’t know where I’m going from here, but I promise it won’t be boring." - David Bowie "One resolution I have made, and try always to keep, is this: To rise above the little things." - John Burroughs "It's not just a New Year's Resolution but a resolution for a new life, a life filled with God's goodness any time of the year." - Roni Adigun "Instead of trying to change your entire life in January, the simpler strategy is to adopt a 12-month plan where you're making constant improvement." - S. "After the holidays are over then you may want to look at setting your goals for the coming year rather than just setting a resolution." - Catherine Pulsifer ![]() "Good resolutions are simply checks that men draw on a bank where they have no account."- Oscar Wilde How many of your New Year's resolutions have been about fixing a flaw?" - Jonathan Haidt "Work on your strengths, not your weaknesses. I think if you want to change something, change it today and don't wait until the New Year." - Georgina Bloomberg ![]() "I don't believe in New Year's resolutions. "A failure to take precise and deliberate action is the reason why so many New Year’s resolutions and other goals fail." - Jordan Ring If all of these have already been covered by you, we have listed a few motivational new year resolution quotes and messages that you can share with your loved ones. ![]()
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